Heating and cooling emergencies in Omaha

Heating contractors and plumbers for breakdowns.

50 pros in Omaha

Omaha's heating and cooling emergencies are tied to the local power grid as much as to the equipment. On Jan. 14, 2024, during a run of Arctic temperatures, Omaha Public Power District asked customers to conserve energy, calling it a proactive measure and noting that the Southwest Power Pool had not told any member utility to curtail usage. If your furnace fails in a cold snap, Metropolitan Utilities District says to let a slow stream of water run from a faucet and to call a plumber to thaw frozen pipes. When you hire, ask who handles the part that failed: a heating and cooling contractor for the furnace or heat pump, a plumber for the pipes. If the repair turns into a replacement, check the OPPD rebate rules first. The new air conditioner or heat pump must be 16 SEER or higher by AHRI rating and must condition living space, and applications are due within 4 months of install. Ask for the AHRI rating in writing on the quote.

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What to know in Omaha

  • On Jan. 14, 2024, during a run of Arctic temperatures, Omaha Public Power District asked customers to conserve energy. It said the Southwest Power Pool had not advised any member utility to curtail usage, and described the request as a proactive measure.

    WOWT (source, opens in a new tab)

Before you hire

  1. Have fuel-burning appliances such as a furnace or boiler inspected by a professional at least once a year.

    Source: canada.ca (source, opens in a new tab)

  2. Get written quotes from at least three contractors for the same work, and check references from recent clients.

    Source: ised-isde.canada.ca (source, opens in a new tab)

  3. Put it in a written contract: the work, price, deposit, start and finish dates, warranty, permits and clean-up. Paying cash to skip it leaves you no recourse.

    Source: ised-isde.canada.ca (source, opens in a new tab)

Questions about hiring in Omaha

What should I do if my pipes freeze when the furnace goes out?

Metropolitan Utilities District advises letting a slow stream of water run continuously from a faucet if the power or furnace goes out. If pipes are already frozen, it says to contact a plumber to thaw them. Do not wait for the furnace repair to deal with the pipes. Metropolitan Utilities District (source, opens in a new tab)

Will my homeowner policy cover frozen or burst pipes?

The Nebraska Department of Insurance lists water damage (other than from ground water) and damage from frozen or burst pipes among losses a standard homeowner policy might cover. Each policy has its own deductible and policies differ, so read yours or call your insurer before repairs begin. Nebraska Department of Insurance (source, opens in a new tab)

What should a repair quote include?

Ask for a written quote that names the work, the parts and the model or rating of any replacement unit. It should also state the warranty, and whether it covers an emergency visit. Compare at least two quotes on the same scope before you agree, if time allows.

Can I get a rebate if I replace my air conditioner or heat pump?

Omaha Public Power District offers HVAC Smart Rebates for single-family homes. The unit must be 16 SEER or higher by AHRI rating and must condition living space, not sunrooms, garages or outbuildings. Applications are due within the current year or within 4 months of install. Omaha Public Power District (source, opens in a new tab)