Frozen pipes

Keeping water pipes above freezing in a cold snap or an outage, and what to do when one freezes.

How to keep pipes from freezing

Pipes freeze first where they are coldest: along outside walls, where the water service comes in, and in basements, crawl spaces, garages and attics (City of Toronto). Water expands as it freezes, which is what splits a pipe. The Government of Canada lists frozen pipes among the risks of a long winter outage (Get Prepared).

  1. Prepare before the cold arrives

    Find and test the main water shut-off, seal drafts, fit foam covers on exposed pipes, and disconnect the hoses and drain the outdoor taps.

  2. Get warned early

    A smart thermostat can send a low-temperature alert, but it goes quiet in a power cut, when the house starts cooling. A battery freeze sensor that sounds on its own covers that gap.

  3. If the heat goes, drain the pipes

    If an outage looks long and the house is getting cold, shut off the water main and drain the plumbing, as the Government of Canada advises.

Safety: Never thaw a pipe with a torch or any open flame, and never run a generator, barbecue, camp stove or propane heater indoors or in the garage (Health Canada). If a pipe has burst, turn off the main water supply straight away and call a plumber.

What helps

Pipe heat cable keeps the pipe that always freezes first above freezing while it has power; a freeze alert gives you time to act.

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Questions about frozen pipes

Does leaving a tap dripping stop pipes freezing?

It helps in a heated house during a deep cold snap: City of Toronto guidance suggests a pencil-thin stream from vulnerable taps on nights below −15 °C, with the drains kept clear. It is not a substitute for heat in a long outage: if the house is losing its heat, shut off the main and drain the system instead.

Will a smart thermostat stop my pipes freezing?

It helps if the heating still works. Google’s Safety Temperature turns the heat on even when the Nest is set to Off and notifies your phone; the ecobee sends a low-temperature alert. Neither can heat the house if the furnace or the power fails.

Will a heat cable work in a power outage?

Only if something powers it. A short pipe cable draws little, so a portable power station placed where the cable’s own cord reaches can run it indoors. A generator, which must stay outside at least 6 m from the house (Health Canada), can only feed it safely through a transfer switch or interlock fitted by an electrician.

Do I need a plumber?

Not to shut off and drain a typical house. Call a licensed plumber for a burst pipe, a pipe that stays frozen after you try to thaw it, a well or a hot-water heating system, or pipes that freeze every winter. Our frozen pipes guide covers thawing one safely.

Comes with

  • Cold snaps

    Safe heat, pipes that stay unfrozen and an alert before the house gets cold.

  • Power outages

    Keeping the furnace, fridge and sump pump running when the grid goes down, and connecting backup power safely.

  • Ice storms

    Freezing rain, ice on lines, roofs and trees, and the long outages that follow.