Storm and tree damage in Kitchener–Waterloo

Arborists and roofers for storm damage.

11 pros in Kitchener–Waterloo

Storm work in Kitchener–Waterloo follows the region's ice storms. In December 2013, more than 50,000 hydro customers in Waterloo Region lost power, and at its peak the 2016 ice storm put about 31,000 customers out, 16,000 of them in Waterloo, Wellesley and Woolwich. After storms like these, removal and clean-up requests tend to arrive all at once. Kitchener also has a local rule: its private tree bylaw covers trees over 10 cm in diameter on lots larger than 0.405 hectares, and a tree conservation permit may be needed to remove one. Dead, diseased, hazardous or storm-damaged trees need no permit when a person designated or approved by the City's director of planning confirms the condition, and trees within 5 metres of an occupied building are also exempt. Before you hire, ask whether your lot and tree fall under the bylaw, who will arrange that confirmation, and get the scope of work and clean-up in writing.

Sources: City of Kitchener (source, opens in a new tab), CBC News (source, opens in a new tab)

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Before you hire

  1. For a tree near power lines, call your utility first: only a utility-certified arborist should work within 3 m of the wires.

    Source: bchydro.com (source, opens in a new tab)

  2. Ask which permits the job needs and who will get them; your municipal building department can tell you before work starts.

    Source: ised-isde.canada.ca (source, opens in a new tab)

  3. Ask about liability insurance and workers’ compensation cover before anyone works on your roof or property.

    Source: ised-isde.canada.ca (source, opens in a new tab)

Questions about hiring in Kitchener–Waterloo

Do I need a permit to remove a tree in Kitchener?

It depends on the tree and the lot. Kitchener's private tree bylaw covers trees over 10 cm in diameter on lots larger than 0.405 hectares, and a tree conservation permit may be needed. Trees within 5 metres of an occupied building do not need one. Check with the City before work begins. City of Kitchener (source, opens in a new tab)

What if the tree was damaged in a storm?

Under Kitchener's bylaw, no permit is needed for dead, diseased, hazardous or storm-damaged trees when a person designated or approved by the City's director of planning confirms the condition. Ask the tree service who will arrange that confirmation, and keep photos of the damage before anything is cut. City of Kitchener (source, opens in a new tab)

What should a tree removal quote include?

A written quote should name the trees to be removed or pruned, describe the work, and say whether stump grinding and debris removal are included. It should also list the start date, who handles any permit, and proof of insurance. Ask for the same details from each business so you can compare quotes fairly.

How common are storm outages in the Kitchener area?

Ice storms have caused large outages in the region. More than 50,000 hydro customers in Waterloo Region lost power in December 2013, and the 2016 ice storm put about 31,000 out at its peak. Expect busy schedules after a storm, and ask how a business sets priority for urgent jobs. CBC News (source, opens in a new tab)