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Storm and tree damage in Ottawa

Arborists and roofers for storm damage.

43 pros in Ottawa

These arborists say on their own websites that they remove trees, answer emergency calls or clean up storm damage in Ottawa. Wind is Ottawa's tree risk: the September 2018 tornadoes and the May 2022 derecho each cut power to more than half of Hydro Ottawa's customers. Near wires, Hydro Ottawa says never to trim within three metres of a power line.

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What to know in Ottawa

  • During the major event of 21 September 2018, when two tornadoes (EF-2 and EF-3) struck, 207,407 Hydro Ottawa customers were interrupted, 62% of its customer base; restoring 90% of them took about 55 hours.

    Hydro Ottawa (source, opens in a new tab)

  • In the storm of 21 May 2022, 180,946 Hydro Ottawa customers lost power on the day, and 11,528 more in the days that followed: 54% of its customer base. 90% were restored by 6:00 p.m. on 28 May.

    Hydro Ottawa (source, opens in a new tab)

Before you hire

  1. Never trim a tree within 3 m of a power line. Hydro Ottawa can arrange a temporary planned outage so a licensed contractor can work safely.

    Source: Hydro Ottawa (source, opens in a new tab)

  2. Keeping trees clear of the service wires on your own property is the homeowner’s job, not Hydro Ottawa’s.

    Source: Hydro Ottawa (source, opens in a new tab)

Questions about hiring in Ottawa

What should I check before hiring a tree service?

Ask what the price covers: which trees or limbs, stump grinding, hauling the wood away and clean-up. Ask for proof of liability insurance and coverage for the crew, and get the quote in writing. After a storm, be wary of anyone who pressures you to sign on the spot.

Who can cut a tree near power lines in Ottawa?

Hydro Ottawa says never to trim a tree within three metres of any power line. It keeps its main lines clear itself; the service wire to your house is yours to keep clear, and Hydro Ottawa can arrange a temporary planned outage so your licensed contractor can work safely. Report a tree on a main line to Hydro Ottawa. Hydro Ottawa (source, opens in a new tab)

How do I compare quotes after storm damage?

Get at least two or three written quotes for the same job, and ask each company whether it carries out the work itself or subcontracts it. Photograph the damage before clean-up if you plan to claim on your insurance, and ask your insurer what it needs.

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