Water damage and mould remediation in Calgary

Restoration firms for drying and mould removal.

24 pros in Calgary

These restoration companies say on their own websites that they dry out flooded homes, remove mould or repair water damage in Calgary. The 2013 flood showed how water gets in here, from overland flooding to rising groundwater and sewer back-up, and the City leaves pumping out a basement to the owner. Health Canada says a home dried within 48 hours is less likely to grow mould, so ask how soon a crew can start.

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Not yet verified. We checked each one’s own website for this work, and the licence in the public register where one applies, but we haven’t contacted them yet. How a business gets listed

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What to know in Calgary

  • About 80,000 people were evacuated during Calgary’s June 2013 flood, the city’s largest since 1897. The City says private and public property was damaged by overland flooding, rising groundwater, storm water back-up and sewer back-up.

    City of Calgary (source, opens in a new tab)

Before you hire

  1. The City of Calgary does not pump water out of basements; the clean-up is the owner’s to arrange.

    Source: City of Calgary (source, opens in a new tab)

  2. Contractors working in Calgary need a valid City business licence; without one they can’t get trade permits.

    Source: City of Calgary (source, opens in a new tab)

  3. A firm that sells repairs at your door and takes money before the work is done needs Alberta’s prepaid contracting licence.

    Source: Government of Alberta (source, opens in a new tab)

Questions about hiring in Calgary

How do I check a contractor’s licence in Calgary?

Contractors working in Calgary need a valid City business licence, and without one they can’t get the trade and construction permits a job may need. Ask for the licence number and check it with the City’s licensed contractor search or by calling 311. If the contractor asks for a deposit or progress payments, it must also hold a provincial prepaid contractor licence, which Service Alberta can confirm. City of Calgary (source, opens in a new tab)

What should a written contract include?

Ask for a detailed written contract before work starts. The City of Calgary’s checklist: the contractor’s business licence number, start and finish dates, plans and material specifications with warranties, who handles permits and inspections, the work schedule, the price and payment arrangements, liability insurance details, and workers’ compensation coverage or, if exempt, private disability insurance. City of Calgary (source, opens in a new tab)

How should I compare contractors?

Get detailed estimates from several contractors so you compare the same scope of work, not just the total. Ask each for a list of past jobs with contact details and actually call those clients, asking about the quality of the work as well as whether they were happy. Then check the licence, and get everything agreed in writing before any money changes hands. City of Calgary (source, opens in a new tab)

How fast should drying start after a flood?

As soon as possible. Health Canada says a house and its furnishings are less likely to grow mould if they are dried within 48 hours, and standing water and wet materials let bacteria and mould grow. When you call restoration companies, ask how soon a crew can arrive, how they will measure moisture, and who will rebuild walls and floors afterwards. Health Canada (source, opens in a new tab)