Water damage and mould remediation in Metro Vancouver

Restoration firms for drying and mould removal.

28 pros in Metro Vancouver

Water damage in Vancouver is tied to the region's heavy rain. In the November 2021 atmospheric river, The Weather Network reported severe flooding in Metro Vancouver areas including Coquitlam, West Vancouver, Surrey and North Vancouver. When water gets in, drying out and mould removal often go hand in hand with plumbing repairs, and the City's permit rules shape what a contractor can do without paperwork. In Vancouver a permit is needed to install, change or upgrade any part of a plumbing system, but not to repair leaks, clear stoppages or replace fixtures that stay in the same location. Before you hire, ask whether the job involves any plumbing change that needs a permit, and who will apply for it. Applicants must hold a valid City of Vancouver or inter-municipal business licence, so ask to see it. Also check your policy: Insurance Bureau of Canada says sewer backup and flood cover are optional extras, so find out what you have before work starts.

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What to know in Metro Vancouver

  • In the November 2021 atmospheric river, The Weather Network reported severe flooding in Metro Vancouver areas including Coquitlam, West Vancouver, Surrey and North Vancouver.

    The Weather Network (source, opens in a new tab)

  • BC Hydro says connecting a generator to house wiring requires a CSA-approved transfer switch installed under an electrical permit. The transfer switch and generator must then be inspected and approved by the local authority.

    BC Hydro (source, opens in a new tab)

Before you hire

  1. Ask how fast they will start drying: Health Canada says a home dried within 48 hours is less likely to grow mould.

    Source: canada.ca (source, opens in a new tab)

  2. Health Canada suggests professional help for extensive mould, meaning a patch larger than 3 m².

    Source: canada.ca (source, opens in a new tab)

  3. Get written quotes from at least three contractors for the same work, and check references from recent clients.

    Source: ised-isde.canada.ca (source, opens in a new tab)

Questions about hiring in Metro Vancouver

Do I need a permit to repair water damage in Vancouver?

It depends on the plumbing involved. In Vancouver a permit is needed to install, change or upgrade any part of a plumbing system. No permit is needed to repair leaks, clear stoppages, repair or replace valves or faucets, or replace fixtures that stay in the same location. Ask your contractor which applies. City of Vancouver (source, opens in a new tab)

What licence should a contractor hold to pull a plumbing permit in Vancouver?

To apply for a Vancouver plumbing permit, the applicant must hold a valid City of Vancouver or inter-municipal business licence. There is an exception for owners doing plumbing work on a single family detached home they own and live in. Ask the contractor for their licence details in writing. City of Vancouver (source, opens in a new tab)

Will my insurance cover water damage from a sewer backup?

Insurance Bureau of Canada says basement water damage from a sewer backup is only covered if you bought specific, optional sewer backup coverage. Flood coverage is also optional, and groundwater and seepage coverage are typically not standard. Check your policy and call your insurer before work begins. Insurance Bureau of Canada (source, opens in a new tab)

What should a quote for drying and mould removal include?

Ask for a written quote that lists the affected areas, the drying and removal steps, what materials will be taken out and replaced, the timeline, and how the work will be documented. Get more than one quote and compare the scope line by line, not only the total, so you are comparing the same work.