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Water damage and mould remediation in Reno

Restoration firms for drying and mould removal.

7 pros in Reno

Water damage in Reno does not always come from a storm. Under the City of Reno's EZ Permit requirements, a tank-type water heater must sit in a pan at least 1 1/2 inches deep where a leak would cause damage, so a failed tank is a common starting point for a dry-out job. Flooding is also a real concern: Washoe County says approximately 40% of all flood insurance claims nationwide occur outside Special Flood Hazard Areas, and the National Flood Insurance Program imposes a 30-day waiting period, so a policy you have not yet held may not respond to a loss. Before you hire a drying or mould removal trade, ask what the company will document for your insurer, and whether the work involves plumbing or water heater repairs that need a permit. Ask for a written scope that covers drying, any removal of wet materials and how mould will be handled, and ask how the job will be tested as finished. Keep photos of the damage before work begins.

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What to know in Reno

  • Under its Public Safety Outage Management programme, NV Energy will shut off power when extreme fire danger conditions are present in its service territory. It says this is to prevent power lines and equipment from causing a wildfire.

    NV Energy (source, opens in a new tab)

Before you hire

  1. Ask how fast they will start drying: Health Canada says a home dried within 48 hours is less likely to grow mould.

    Source: canada.ca (source, opens in a new tab)

  2. Health Canada suggests professional help for extensive mould, meaning a patch larger than 3 m².

    Source: canada.ca (source, opens in a new tab)

  3. Get written quotes from at least three contractors for the same work, and check references from recent clients.

    Source: ised-isde.canada.ca (source, opens in a new tab)

Questions about hiring in Reno

Does a Reno water heater need a drip pan?

Under the City of Reno's EZ Permit requirements, a tank-type water heater must sit in a pan at least 1 1/2 inches deep where leakage from the tank would cause damage. The pan must be big enough to receive dripping or condensate. If a restoration job ends with a replacement heater, ask whether the pan is included. City of Reno Development Services (source, opens in a new tab)

Will flood insurance cover my Reno home if I am outside a flood zone?

Washoe County says approximately 40% of all flood insurance claims nationwide occur outside Special Flood Hazard Areas. Flood insurance commonly covers buildings, structures and contents, but not landscaping or driveways. Check your own policy and ask your insurer what it needs documented before drying work starts. Washoe County (source, opens in a new tab)

Is there a waiting period before a flood policy starts?

Washoe County has been a member of the National Flood Insurance Program since 1984, and the programme imposes a 30-day waiting period. A policy bought after water has already arrived may not cover that loss, so confirm the start date with your insurer or agent. Washoe County (source, opens in a new tab)

What should a water damage or mould quote include?

Ask for a written scope that names the rooms, the drying method, which wet materials will be removed, how mould will be contained and removed, and how the work will be checked at the end. Get the licence details in writing and compare quotes on the same scope.

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