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Water damage and mould remediation in Rochester

Restoration firms for drying and mould removal.

17 pros in Rochester

Water damage in Rochester often starts with snow and sewers. The National Weather Service Buffalo office puts total season snowfall at about 90 inches in the city, and over 120 inches along the lake shore east of it, so melt and wet basements are a regular part of the year. Monroe County also says the property owner is responsible for protecting the building from sewer backups during storms, and in the City of Rochester the storm and sanitary sewers are combined. That means a wet basement may involve sewage, not just clean water. When you hire, ask whether the firm will deal with that kind of water and how it will be dried out. For mould, New York State requires the matching state mould licence for assessment, remediation or abatement work, and it is unlawful to advertise the work without one. Owners working on their own property are a limited exception. Ask to see the licence before you sign, and ask for the scope of work in writing.

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What to know in Rochester

Before you hire

  1. Ask how fast they will start drying: Health Canada says a home dried within 48 hours is less likely to grow mould.

    Source: canada.ca (source, opens in a new tab)

  2. Health Canada suggests professional help for extensive mould, meaning a patch larger than 3 m².

    Source: canada.ca (source, opens in a new tab)

  3. Get written quotes from at least three contractors for the same work, and check references from recent clients.

    Source: ised-isde.canada.ca (source, opens in a new tab)

Questions about hiring in Rochester

Who is allowed to remove mould in Rochester?

Under Article 32 of the NY Labor Law, mould assessment, remediation or abatement work needs the matching mould licence from the state. Advertising the work without one is also unlawful. Limited exceptions cover owners working on their own properties. Ask any firm to show its licence before you agree to a job. New York State Department of Labor (source, opens in a new tab)

Who is responsible if sewage backs up into my Rochester basement?

Monroe County says the property owner is responsible for protecting the building from sewer backups during storms. In the City of Rochester the storm and sanitary sewers are combined, and the Pure Waters District recommends closing off every way sewage could back up into a basement. Raise this when you talk to a contractor. Monroe County Department of Environmental Services (source, opens in a new tab)

What should a water damage quote include?

A useful quote lists the rooms and materials covered, how the drying will be done and checked, what will be removed, and what is left out. It should say who handles any mould work and under which licence. Ask for it in writing, and compare quotes line by line, not just by total.

How can I compare quotes from different firms?

Ask each firm to price the same scope: the same areas, the same drying and cleanup steps, and the same finish work. Check that the licences match the work, and ask how they would handle sewage if it is involved. A quote that is vague on scope is hard to compare fairly.

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