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Water damage and mould remediation in Akron

Restoration firms for drying and mould removal.

15 pros in Akron

Water damage in Akron often starts underground. When a basement floods or sewer odours appear, the city asks residents to call 311 so the Sewer Maintenance Division can send a crew to check the main line sewer for a blockage. After the August 8, 2024 flooding, the city identified at least 60 homes needing sanitization following sewer backups into the basement, and Ohio EMA extended the self-reporting deadline for flood damage from August 14 to August 21. For you, that changes how to hire. Call 311 first, so the main line is checked. Remember that the sewer lateral between your home and the main line is your responsibility, and that repairs to it can only be made by a licensed sewer contractor. Ask any drying or mould contractor to document the damage in writing, with photos and a list of affected rooms and materials, because you may need that record if you report the loss. Ask whether sewage was involved and whether sanitization is part of the quote.

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What to know in Akron

  • The National Weather Service in Cleveland says the July 21-28, 2003 flash flooding hit Summit, Portage, Trumbull and Mahoning Counties hardest, with an estimated $100 million in damage in Summit County alone.

    NWS Cleveland (NOAA) (source, opens in a new tab)

Before you hire

  1. Ask how fast they will start drying: Health Canada says a home dried within 48 hours is less likely to grow mould.

    Source: canada.ca (source, opens in a new tab)

  2. Health Canada suggests professional help for extensive mould, meaning a patch larger than 3 m².

    Source: canada.ca (source, opens in a new tab)

  3. Get written quotes from at least three contractors for the same work, and check references from recent clients.

    Source: ised-isde.canada.ca (source, opens in a new tab)

Questions about hiring in Akron

Who should I call first when my Akron basement floods?

If the basement floods or you notice sewer odours, call 311 to notify the Sewer Maintenance Division. A crew is sent to check the main line sewer for a blockage. That tells you whether the problem is in the city main or on your own side, before you book drying or restoration work. City of Akron (source, opens in a new tab)

Who can repair the sewer lateral if it caused the backup?

The homeowner is responsible for keeping the lateral between the home and the main sewer line clear, and repairs to it can be made by a licensed sewer contractor only. The city offers a free camera inspection of the lateral once a plumber or drain service has got it draining. City of Akron (source, opens in a new tab)

What should a water damage or mould quote include?

Ask for a written scope that lists each room and material to be dried, removed or cleaned, the equipment and how long it will run, and how mould will be contained and removed. Ask whether sewage sanitization is included, what is excluded, and how extra work found later will be approved.

How do I report flood damage after a major storm?

After the August 8, 2024 flooding, Ohio EMA extended the deadline for residents and businesses to self-report flood damage from August 14 to August 21. Reports go to Ohio EMA, which decides whether supplemental financial assistance will be provided. Keep photos and written records of the damage and the work done. City of Akron (source, opens in a new tab)

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