Basement flooding and sewer backup in Bridgeport

Plumbers for backwater valves, sump pumps and drains.

28 pros in Bridgeport

In Bridgeport, a basement that floods during a big storm often goes hand in hand with a power cut. After Tropical Storm Isaias on August 4, 2020, the state regulator PURA concluded that United Illuminating and Eversource were both ill-prepared and unresponsive in managing the outages. For you, that is a reason to think about what keeps a sump pump running when the grid is down, and to ask any installer how the system behaves without mains power. On the hiring side, Connecticut requires anyone contracting with a consumer for work on residential property to register with the Department of Consumer Protection under the Home Improvement Act, so ask for the registration number before you sign anything. Also ask your insurance agent whether your homeowners policy covers sewer and drain backup, since the Connecticut Insurance Department notes that some policies do. Get that answer before you compare quotes for backwater valves, drains or waterproofing.

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Before you hire

  1. Ask which permits the job needs and who will get them; your municipal building department can tell you before work starts.

    Source: ised-isde.canada.ca (source, opens in a new tab)

  2. Get written quotes from at least three contractors for the same work, and check references from recent clients.

    Source: ised-isde.canada.ca (source, opens in a new tab)

  3. Put it in a written contract: the work, price, deposit, start and finish dates, warranty, permits and clean-up. Paying cash to skip it leaves you no recourse.

    Source: ised-isde.canada.ca (source, opens in a new tab)

Questions about hiring in Bridgeport

Who is allowed to do basement waterproofing work in Connecticut?

A person or business contracting with a consumer to do work on residential property must register with the Connecticut Department of Consumer Protection under the Home Improvement Act. Ask for the registration number, check it before you sign, and make sure it appears on the written contract. Connecticut Department of Consumer Protection (source, opens in a new tab)

What should a quote for a sump pump or backwater valve include?

Ask for a written quote that names the work and the equipment, says how water will be discharged, and states what is covered by any warranty. It should also give a start date, a completion date, and the contractor's registration number. Compare quotes line by line, not by the total.

Does my homeowners insurance cover a basement flooded by a sewer backup?

The Connecticut Insurance Department says some homeowners policies cover backup of sewers and drains that causes flooding in a basement. Check with your agent whether your policy includes this coverage and how much it costs, ideally before you hire anyone or after any flood. Connecticut Insurance Department (source, opens in a new tab)

Why does power loss matter for a Bridgeport sump pump?

After Tropical Storm Isaias on August 4, 2020, PURA found that United Illuminating and Eversource were ill-prepared and unresponsive in managing the outages. A sump pump that relies on mains power may stop in a storm, so ask installers what backup options they offer and how they work. City of Bridgeport (source, opens in a new tab)