Plumbers for backwater valves, sump pumps and drains.
New Haven sits on Long Island Sound, and its flooding history shows it. During Sandy on 10/29/2012 the National Weather Service recorded a peak tide of 12.3 ft MLLW, and 1 to 2 ft of water covered Long Wharf Drive and the properties around it. If your basement takes on water, the cause may be tidal flooding, a backed-up drain or groundwater, and each needs a different fix. Before you hire for a backwater valve, sump pump, drain or waterproofing job, ask the contractor to say in writing what they think the cause is and how the work addresses it. Check your insurance first too: the Connecticut Insurance Department says most policies exclude water that backs up through sewers or drains, and suggests asking an agent about a sewer backup endorsement. If street drainage seems to be part of the problem, you can report it to the City Engineering Department by phone or through SeeClickFix.
Source: National Weather Service (NOAA) (source, opens in a new tab)
A lifetime warranty applies to its basement waterproofing system, and the family-owned firm also does French drains, foundation crack repair and sump pumps in Bethany, Hamden and Wallingford.
Also serves Waterbury
Battery backup and water alarms are among the sump pump options, with sewer backup prevention and flooded basement work. Family owned since 2018, it also handles water damage and mould, and financing is available.
Also serves Waterbury
Round-the-clock service runs every day for flooded basements, sump pumps and drain cleaning, and free estimates are given. Founded in 2021, it works across New Haven, Milford and Orange.
Open seven days a week, the family-owned firm repairs and replaces sump pumps and handles drain cleaning in New Haven and West Haven.
Burst pipes and sewer backups get emergency service, alongside sump pump work, foundation crack repair and drain cleaning. Based in New Haven, it also works in North Haven, Milford and Orange.
Since 1999 the family-owned business has handled French drains and basement waterproofing alongside sump pumps and foundation crack repair. Storm tree damage work is also offered, and it serves Guilford and Branford.
Founded in 1922 and family owned, the pump firm works on sump pumps in North Haven. It gives free estimates and offers emergency service.
Working day and night, every day, the company covers sump pumps, sewer backup prevention and sewer line repair. Founded in 2018, it works in New Haven, Hamden and East Haven.
Flooded basement response, sewer line repair and drain cleaning make up its work here, and emergency service is offered. The company works in Wallingford and gives free estimates.
Also serves Waterbury
Operating since 1969, the family-owned company handles sump pumps, sewage ejector pumps and drain cleaning, and it thaws frozen pipes. It serves West Haven and is open at all hours.
Open around the clock, every day, the restoration firm handles flooded basement cleanup and sewer backup work. Founded in 2014, it names Carrier among its brands and gives free estimates.
Also serves Bridgeport
Family owned, it works on sump pumps, sewer lines and drains in Milford and nearby towns. Emergency service is offered, financing is available, and it is open Monday to Saturday.
Also serves Bridgeport
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In New Haven during Sandy, the National Weather Service noted 1 to 2 ft of inundation across Long Wharf Drive and surrounding properties. Longshore Drive was impassable from Long Island Sound flooding.
National Weather Service (NOAA) (source, opens in a new tab)
UI's own Isaias summary lists 55 mph winds, 69 mph gusts, about 130k customer outages at the peak, about 2,000 damaged locations and about 1,000 wires down. UI describes serving about 339k customers in Southwest CT across 17 cities and towns.
Connecticut General Assembly / United Illuminating (source, opens in a new tab)
Ask which permits the job needs and who will get them; your municipal building department can tell you before work starts.
Get written quotes from at least three contractors for the same work, and check references from recent clients.
Put it in a written contract: the work, price, deposit, start and finish dates, warranty, permits and clean-up. Paying cash to skip it leaves you no recourse.
The City of New Haven Engineering Department takes reports of flooding or drainage concerns. You can call 203-946-6417 or send a report through SeeClickFix. A report on the street does not replace a contractor's look at your own basement, but it puts the problem on record with the city. City of New Haven (source, opens in a new tab)
Often it does not. The Connecticut Insurance Department says most policies exclude water damage from water that backs up through sewers or drains. It suggests asking your agent about an endorsement for sewer backup. Ask before a flood, and keep photos and records of any work done afterward. Connecticut Insurance Department (source, opens in a new tab)
A written quote should name the work area, the equipment and materials, who handles any permits, the timeline, the warranty terms and what happens if the work does not stop the water. Ask what cause the contractor believes they are fixing, and whether the discharge point is described.
Ask each contractor to quote the same scope, such as the same drain length, pump type and backup power. Compare what is included, such as cleanup, permits and warranty, not just the total. Check the licence or registration they hold for the trade, and ask for references you can call.