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Heating and cooling emergencies in Bend

Heating contractors and plumbers for breakdowns.

30 pros in Bend

Bend's winters can turn a heating problem into a plumbing one fast. During a deep freeze in late January 2023, Central Oregon homeowners and businesses reported burst pipes and flooding as temperatures fell below zero, and the Bend low on the Monday was minus 6. If your furnace or heat pump fails in weather like that, the first job is to keep pipes from freezing, and the second is to find someone to repair the system. Before you hire, know the state rules. Oregon law generally requires anyone who works for compensation on improvements to real property to be licensed, and the Construction Contractors Board lists heating and air conditioning among the work that needs a licence. Ask for the licence number and check it yourself. Also ask whether the job needs a permit: Oregon's Building Codes Division requires one to install or change any part of a heating or cooling system that vents into a chimney, and to install, alter or repair gas piping between the meter or LPG tank and an appliance.

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What to know in Bend

  • Energy Trust of Oregon offers rebates of $200-$1,650 on energy efficient heat pumps installed by an approved contractor. The rebates apply to detached single-family or manufactured homes served by PGE, Pacific Power, NW Natural, Cascade Natural Gas or Avista.

    Oregon Department of Energy (source, opens in a new tab)

Before you hire

  1. Have fuel-burning appliances such as a furnace or boiler inspected by a professional at least once a year.

    Source: canada.ca (source, opens in a new tab)

  2. Get written quotes from at least three contractors for the same work, and check references from recent clients.

    Source: ised-isde.canada.ca (source, opens in a new tab)

  3. Put it in a written contract: the work, price, deposit, start and finish dates, warranty, permits and clean-up. Paying cash to skip it leaves you no recourse.

    Source: ised-isde.canada.ca (source, opens in a new tab)

Questions about hiring in Bend

Who is allowed to repair a furnace or air conditioner in Oregon?

Oregon law generally requires anyone who works for compensation on improvements to real property to be licensed, and the Construction Contractors Board's list of work needing a licence includes heating and air conditioning. Ask for the licence number before work starts and confirm it with the board. Oregon Construction Contractors Board (source, opens in a new tab)

Does a furnace or gas line repair need a permit?

Often it does. Oregon's Building Codes Division requires a permit to install or change any part of a heating or cooling system that must be vented into a chimney. It also requires one to install, alter or repair gas piping between the meter or LPG tank and an appliance. Ask the contractor who pulls the permit. Oregon Building Codes Division (source, opens in a new tab)

What should a quote for an emergency heating repair include?

Ask for a written quote that names the work, the parts, the labour, and the contractor's licence number. Ask whether a permit is needed and who handles it, and whether the quote covers a return visit. When you compare quotes, check that each one covers the same work.

Why do heating failures in Bend bring a risk of burst pipes?

Bend gets hard freezes. In late January 2023, Central Oregon homeowners and businesses reported burst pipes and flooding as temperatures fell below zero, and the Bend low on the Monday was minus 6. If heat fails in such cold, tell the contractor about any pipes at risk. The Bulletin (Bend) (source, opens in a new tab)

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