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Water damage and mould remediation in Grand Rapids

Restoration firms for drying and mould removal.

23 pros in Grand Rapids

Grand Rapids has a recent record of water arriving in more than one way. In April 2013 the Grand River gauge downtown reached 21.85 feet, 3.85 feet above flood stage, after rain fell on 14 consecutive days. Upriver at Comstock Park, roads were flooded for days. The city also runs a Backwater Valve/Sump Pump/Footing Drain Program that offers financial assistance to eligible property owners in the Grand Rapids Sanitary Sewer Service Area. When you hire for drying out or mould removal here, ask the firm to name the source of the water in writing: river flooding, sewer backup and a failing sump pump are treated differently by insurers. Michigan's insurance regulator says sewer backup or sump pump overflow can be covered, while flood damage generally is not without extra coverage. Ask for a written scope of work, what will be dried or removed, and what documentation it will give your insurer. If the cause was a backup, ask whether a backwater valve or sump work is needed to stop a repeat.

Source: WOODTV (News 8) (source, opens in a new tab)

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What to know in Grand Rapids

  • In the April 2013 flood the Grand River at Comstock Park reached 17.8 feet, 5.8 feet above flood stage. Roads there, including Abrigador Trail, Konkle Drive, Willow Drive and Riverbend, were flooded for days.

    WOODTV (News 8) (source, opens in a new tab)

Before you hire

  1. Ask how fast they will start drying: Health Canada says a home dried within 48 hours is less likely to grow mould.

    Source: canada.ca (source, opens in a new tab)

  2. Health Canada suggests professional help for extensive mould, meaning a patch larger than 3 m².

    Source: canada.ca (source, opens in a new tab)

  3. Get written quotes from at least three contractors for the same work, and check references from recent clients.

    Source: ised-isde.canada.ca (source, opens in a new tab)

Questions about hiring in Grand Rapids

Will my homeowners insurance pay for water damage restoration in Michigan?

It depends on the cause. Michigan's insurance regulator says damage from sewer backup or sump pump overflow can be covered, but flood damage from rising waters is not, and most policies exclude backup unless extra coverage was bought. Check your policy wording and call your insurer before work begins. Michigan Department of Insurance and Financial Services (DIFS) (source, opens in a new tab)

Why does the cause of the water matter when I get a quote?

The word flood can have a specialised meaning in a policy. Storm-related rainwater intrusion, sewer backup and a failing sump pump may be covered, while flood damage mostly is not. Ask the contractor to record the source of the water in the quote and report. Michigan Department of Insurance and Financial Services (DIFS) (source, opens in a new tab)

Is there help with preventing sewer backup in Grand Rapids?

The city's Backwater Valve/Sump Pump/Footing Drain Program offers financial assistance to property owners who are retail customers in the Grand Rapids Sanitary Sewer Service Area. Eligible work includes backwater valves, disconnecting footing and roof drains from sanitary laterals, and installing a sump pump. Check eligibility with the city first. City of Grand Rapids (source, opens in a new tab)

What should a water damage or mould quote include?

Ask for a written scope listing the areas to be dried, materials to be removed, and equipment to be used. It should state how moisture will be measured and when work is finished, plus how any mould will be contained. Compare quotes line by line, not just the total.

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