Water damage and mould remediation in Cincinnati

Restoration firms for drying and mould removal.

22 pros in Cincinnati

Water damage in Cincinnati has a long river history. The Ohio River passed its 52-foot flood stage on January 18, 1937, after heavy rain over 12 days, and the NWS says that January is still the wettest month on record in the city. The NWS river history table also lists a crest of 60.5 feet on February 25, 2018. Flooding here is not only a past event. There is a second route for water into a home: sewer backup. Customers of the Metropolitan Sewer District of Greater Cincinnati can report a backup around the clock, and the report must be made within 48 hours of discovery to be potentially eligible for reimbursement of damages. So before you hire a drying or mould crew, make that report first, and ask the firm to photograph and write down the affected areas, the materials removed and the drying steps. Ask whether they will give you records you can pass on to MSD or your insurer. Get the scope of work, including any mould testing or removal, in writing before work begins.

Source: NOAA National Weather Service, Wilmington OH (source, opens in a new tab)

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What to know in Cincinnati

Before you hire

  1. Ask how fast they will start drying: Health Canada says a home dried within 48 hours is less likely to grow mould.

    Source: canada.ca (source, opens in a new tab)

  2. Health Canada suggests professional help for extensive mould, meaning a patch larger than 3 m².

    Source: canada.ca (source, opens in a new tab)

  3. Get written quotes from at least three contractors for the same work, and check references from recent clients.

    Source: ised-isde.canada.ca (source, opens in a new tab)

Questions about hiring in Cincinnati

How soon should I report a sewer backup in Cincinnati?

If you are an MSD customer, report it within 48 hours of discovery. You can report 24/7 by phone or online. That timing matters for potential eligibility for reimbursement of damages, so report before cleanup begins and keep your own photos of the damage. Metropolitan Sewer District of Greater Cincinnati (MSD) (source, opens in a new tab)

What help does MSD's Sewer Backup Program offer?

For eligible properties, the programme offers an investigation of the backup, cleaning services, reimbursement of qualifying damages, and prevention systems or devices. Ask MSD what it covers before you pay a restoration firm, so you know which work may be handled through the programme. Metropolitan Sewer District of Greater Cincinnati (MSD) (source, opens in a new tab)

What should a water damage or mould quote include?

Ask for a written scope listing the rooms affected, the drying method and equipment, what materials will be removed, and whether mould testing or removal is included. It should also state who handles disposal and what documentation you will receive for your insurer.

How do I compare quotes from restoration companies?

Compare like with like: the same rooms, the same materials removed, and the same finishing work. Ask each firm about licensing and insurance, how it measures moisture and confirms the structure is dry, and how it handles mould found during the work.