Water damage and mould remediation in Sherbrooke

Restoration firms for drying and mould removal.

3 pros in Sherbrooke

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In April 2019 the Saint-François river reached the critical level of 21 feet in Sherbrooke, closing downtown streets and forcing about a hundred riverside residents to evacuate. If water got into your home that way, the work that follows is drying out, restoration and often mould removal, and the order in which you do things matters. Call your insurer as soon as possible; the Bureau d'assurance du Canada says so, and water damage makes up about half of the amounts paid in home insurance claims in Québec. Before you hire, ask whether the firm holds a Régie du bâtiment du Québec licence with the right subclasses, since working without one is an offence. Ask for a written quote that lists the drying, demolition and mould steps separately. If the water came from an overflowing watercourse, the provincial disaster assistance programme may apply, so keep photos and papers and ask the contractor to describe the cause of the damage in writing.

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What to know in Sherbrooke

  • In April 2019 the Saint-François river reached the critical level of 21 feet in Sherbrooke. Streets in the downtown were closed, and about a hundred riverside residents had to evacuate.

    Radio-Canada (source, opens in a new tab) (in French)

Before you hire

  1. Ask how fast they will start drying: Health Canada says a home dried within 48 hours is less likely to grow mould.

    Source: canada.ca (source, opens in a new tab)

  2. Health Canada suggests professional help for extensive mould, meaning a patch larger than 3 m².

    Source: canada.ca (source, opens in a new tab)

  3. Get written quotes from at least three contractors for the same work, and check references from recent clients.

    Source: ised-isde.canada.ca (source, opens in a new tab)

Questions about hiring in Sherbrooke

Does a water damage contractor need a licence in Québec?

In general, yes. Anyone who carries out construction work, or has it carried out, must hold a Régie du bâtiment du Québec licence unless the law exempts them. Working without one is an offence, and fines can also apply if the subclasses are wrong. Ask for the licence number and the subclasses before you sign. Régie du bâtiment du Québec (source, opens in a new tab)

What should a quote for drying and mould removal include?

It should be in writing and separate the main steps: water extraction and drying, demolition of damaged materials, mould removal, and rebuilding. It should name the licence, describe the area covered and say what happens if more damage is found. Having the same breakdown from each firm makes quotes easier to compare.

When should I call my insurer after water damage?

As soon as possible, according to the Bureau d'assurance du Canada. Water damage makes up about half of the amounts paid in home insurance claims in Québec, so insurers see it often. Call before major repairs begin, and keep photos and receipts of what you did. Bureau d'assurance du Canada (Info-assurance) (source, opens in a new tab)

Could flood damage from the Saint-François river qualify for provincial assistance?

It can. Under Québec's financial assistance programme for disaster victims, a disaster is eligible if water enters the home through infiltration or sewer backup after a nearby watercourse overflowed. Damage from violent winds is not eligible. Keep records of the water's entry and the cause. Gouvernement du Québec (source, opens in a new tab)