Heating and cooling emergencies in New Haven

Heating contractors and plumbers for breakdowns.

33 pros in New Haven

If your furnace fails or a pipe freezes in New Haven, the repair is not only a service call. The city's Office of Building Inspection & Enforcement lists HVAC and mechanical systems, including furnaces and boilers, among the work that needs a permit. Its fee schedules differ for one- and two-family homes and for three-plus-family, commercial and mixed-use buildings. The city also gives an example: installing a furnace while a roof permit is open does not count as the same job, so a separate Certificate of Approval fee is payable. At state level, Connecticut requires heating, cooling and sheet metal workers to be licensed by the Department of Consumer Protection. So before you hire, ask to see the contractor's state licence, and ask who will apply for the permit if your job needs one. Ask whether any permit fee is included in the quote or billed separately. Get the scope of work in writing, especially if the repair turns into a replacement. That keeps an urgent repair from becoming an unpermitted one.

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Before you hire

  1. Have fuel-burning appliances such as a furnace or boiler inspected by a professional at least once a year.

    Source: canada.ca (source, opens in a new tab)

  2. Get written quotes from at least three contractors for the same work, and check references from recent clients.

    Source: ised-isde.canada.ca (source, opens in a new tab)

  3. Put it in a written contract: the work, price, deposit, start and finish dates, warranty, permits and clean-up. Paying cash to skip it leaves you no recourse.

    Source: ised-isde.canada.ca (source, opens in a new tab)

Questions about hiring in New Haven

Who is allowed to repair a furnace or boiler in Connecticut?

Connecticut says heating, cooling and sheet metal workers must be licensed by the Department of Consumer Protection, and a state examining board oversees these trades. Before you book, ask the contractor for a licence number and the type of licence held, then check that it covers the work you need done. Connecticut Department of Consumer Protection (source, opens in a new tab)

What does an S-1 licence cover?

The S-1 Unlimited Heating, Piping, and Cooling Contractor licence lets its holder do all heating, piping and cooling work as defined in section 20-330 of the Connecticut General Statutes. Applicants need two years as a licensed journeyperson or equivalent experience and training. Ask which licence a contractor holds. Connecticut Department of Consumer Protection (source, opens in a new tab)

Do I need a permit to replace a furnace in New Haven?

New Haven's building department lists HVAC and mechanical work, including furnaces and boilers, among the work that needs a permit. Ask your contractor whether your job needs one, who will apply for it, and whether the permit fee appears in the quote or is billed separately. City of New Haven (source, opens in a new tab)

Does an open roof permit cover a new furnace in New Haven?

Not according to the city. Its building department says installing a furnace while a roof building permit is open is not the same job, so the Certificate of Approval fee is payable. Ask your contractor to confirm in writing how the HVAC work will be permitted. City of New Haven (source, opens in a new tab)