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Water damage and mould remediation in New Haven

Restoration firms for drying and mould removal.

9 pros in New Haven

New Haven's water damage problems are tied to its shoreline. During Hurricane Sandy in 2012, the National Weather Service reported widespread major coastal flooding on the southern New Haven coast, with storm tides higher than Hurricane Irene's the year before. A surge of about 7 to 9 feet met normal high tides and put water several blocks inland, and a few feet of it north of I-95 along the West River and Quinnipiac River. So a wet basement here may be floodwater, not a burst pipe, and that changes who pays. Connecticut's Insurance Department says standard homeowner, condo and renter's policies exclude flood damage, which needs a separate flood policy. Before you hire, ask what caused the water and keep that in writing. For mould on a home, check that the contractor holds a Home Improvement Contractor registration. For a commercial property, that registration does not cover mould remediation, and NORMI or IICRC certification is required. Ask for the scope of drying and removal in the quote.

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Before you hire

  1. Ask how fast they will start drying: Health Canada says a home dried within 48 hours is less likely to grow mould.

    Source: canada.ca (source, opens in a new tab)

  2. Health Canada suggests professional help for extensive mould, meaning a patch larger than 3 m².

    Source: canada.ca (source, opens in a new tab)

  3. Get written quotes from at least three contractors for the same work, and check references from recent clients.

    Source: ised-isde.canada.ca (source, opens in a new tab)

Questions about hiring in New Haven

Does my homeowner policy cover flood damage in New Haven?

Usually not. The Connecticut Insurance Department says homeowners, condo and renter's policies cover most storm damage such as wind and fire, but flood damage is excluded. Separate flood policies can be bought from the NFIP or a private insurer. Check your policy before you start work, and ask your insurer what documentation it wants. Connecticut Insurance Department (source, opens in a new tab)

Who can remove mould from my home in Connecticut?

For a residential property, mould remediation can be done under a Home Improvement Contractor registration, according to the Connecticut Department of Consumer Protection. Ask to see the registration and confirm it is current. For a commercial building, that registration does not apply, and different certification is needed. Connecticut Department of Consumer Protection (source, opens in a new tab)

What should a water damage quote include?

Ask for a written quote that names the affected rooms, the drying and removal work, what materials will be torn out, and what will be rebuilt. It should also state the start date, who handles permits, and how extra findings such as hidden mould will be priced. Get at least two quotes to compare.

Why does flooding near the West River or Quinnipiac River matter when hiring?

During Sandy, the National Weather Service reported a few feet of inundation north of I-95 along waterways including the West River and Quinnipiac River. Floodwater is a different problem from a leaking pipe, so tell any contractor the source of the water and ask how they handle contaminated water and debris. National Weather Service (NOAA), Upton NY (source, opens in a new tab)

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