Heating and cooling emergencies in Springfield

Heating contractors and plumbers for breakdowns.

20 pros in Springfield

Heating and cooling trouble in Springfield falls under a state rule that applies to the whole region. The Massachusetts Housing Code sets a heating season from September 15 through June 15. During it, habitable rooms and bathrooms must stay at a minimum of 68°F from 7:00 a.m. to 11:00 p.m., and 64°F overnight. The temperature may not exceed 78°F. That matters if you rent, because a furnace or boiler that fails in the heating season is more than an inconvenience. Keep a written record of when the heat stopped and who you told. The State Fire Marshal also advises leaving the heat on at no lower than 55ºF if you are away in cold weather, which helps protect pipes. Springfield's history of severe weather, including the EF3 tornado of June 1, 2011 that began in Westfield, is a reminder to ask about storm-related damage to equipment and outdoor units. Before you hire, ask whether the company can come the same day, what the visit charge covers, and whether the quote lists parts and labour separately. For gas or boiler work, ask about licence and any permit required.

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  1. Hocon Gas

    Founded in 1952, the family-owned propane supplier also services furnaces, boilers and water heaters, and offers emergency service. Free estimates and financing are available.

    Also serves Bridgeport, Hartford

    • Website checked

    Rated 4.5 out of 5 119 Google reviews · Nov 2026

Not yet verified. We checked that each one’s own website offers this work, but we haven’t contacted them yet. How a business gets listed

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What to know in Springfield

Before you hire

  1. Have fuel-burning appliances such as a furnace or boiler inspected by a professional at least once a year.

    Source: canada.ca (source, opens in a new tab)

  2. Get written quotes from at least three contractors for the same work, and check references from recent clients.

    Source: ised-isde.canada.ca (source, opens in a new tab)

  3. Put it in a written contract: the work, price, deposit, start and finish dates, warranty, permits and clean-up. Paying cash to skip it leaves you no recourse.

    Source: ised-isde.canada.ca (source, opens in a new tab)

Questions about hiring in Springfield

What temperature must a landlord keep my home at in Springfield?

The Massachusetts Housing Code sets the heating season as September 15 through June 15. In that period, habitable rooms and bathrooms must be at least 68°F from 7:00 a.m. to 11:00 p.m. and 64°F overnight, and may not exceed 78°F. If your heat fails, tell your landlord in writing and keep a copy. Massachusetts Department of Public Health (Mass.gov) (source, opens in a new tab)

How low can I set the heat when I am away?

The State Fire Marshal advises leaving the heat on at no lower than 55ºF if you will be away in cold weather. It also suggests keeping the thermostat at the same temperature day and night during a cold spell. Mention this to a technician if you have had frozen pipes before. Massachusetts Department of Fire Services (Mass.gov) (source, opens in a new tab)

What should a quote for a furnace or AC repair include?

Ask for a written quote that names the equipment, describes the problem found, and lists parts and labour separately. It should say whether a visit charge applies to the final bill, what warranty covers the repair, and whether a permit is needed. Get the same details from each company so you can compare.

Should I check licences before someone works on my boiler or furnace?

Yes. Ask to see the licence for the type of work being done, such as gas fitting, plumbing or refrigeration, and ask who pulls any permit. Do not rely on a verbal promise. Keep the licence number and the permit details with your invoice in case a problem shows up later.