Quality Cleaning & Restoration, Inc.
Based in Northampton, the company does water extraction and structural drying, is open around the clock, every day, and covers Springfield, Westfield, Chicopee and Holyoke.
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Water damage and mould remediation in Springfield
Restoration firms for drying and mould removal.
5 pros in Springfield
Water damage and mould work in Springfield sits inside a Massachusetts rulebook and an insurance gap that are worth knowing before you call anyone. The state Department of Public Health guide says that if you can see mould, the Housing Code (105 CMR 410.000) requires you to clean it up and repair the problems causing the excess moisture, and that testing for mould does not change this. The Division of Insurance says standard homeowners, renters and condo policies do not cover water damage from flood, or from water seeping through basement walls or floors, and no endorsement is available to add seepage coverage. Springfield also sits in the area crossed by the June 1, 2011 EF3 tornado path, a reminder that storm damage can open a building to water. When you hire, ask how the firm will find and fix the moisture source, not only dry the surface. Ask for a written scope that separates drying, mould removal and repair, and check with your insurer about what the cause of the water means for your claim before work starts.
Source: Massachusetts Department of Public Health (Mass.gov) (source, opens in a new tab)
Whip City Cleaning Service
Water damage restoration is offered in Springfield, Westfield, Agawam and Granby, and free estimates are given.
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American Healthy Homes
Based in East Longmeadow and family-owned, the firm removes mould and works Monday to Friday, serving Springfield, Westfield, Chicopee and Agawam.
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Longo Carpet Cleaning and Restoration
Family-owned since 1986, this Agawam business offers water extraction, structural drying, mould remediation and sewage clean-up, with emergency service.
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Baystate Restoration Group
Family-owned and open around the clock, every day, this Chicopee firm handles mould remediation, fire and smoke damage, and rebuilding after damage.
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Not yet verified. We checked that each one’s own website offers this work, but we haven’t contacted them yet. How a business gets listed
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What to know in Springfield
The National Weather Service confirmed an EF3 tornado on June 1, 2011 that ran from Westfield to Charlton, in Hampden and Worcester Counties. It reported a continuous damage path of approximately 39 miles.
Before you hire
Ask how fast they will start drying: Health Canada says a home dried within 48 hours is less likely to grow mould.
Health Canada suggests professional help for extensive mould, meaning a patch larger than 3 m².
Get written quotes from at least three contractors for the same work, and check references from recent clients.
Questions about hiring in Springfield
Do I have to fix mould if I can see it in a Springfield home?
The Massachusetts Department of Public Health guide says that if you can see mould, the Housing Code (105 CMR 410.000) requires you to clean it up and repair the problems causing the excess moisture. It also says testing for mould does not change that requirement, so a test is not a reason to wait. Massachusetts Department of Public Health (Mass.gov) (source, opens in a new tab)
Will my insurance pay for water that seeps through my basement?
Probably not. The Massachusetts Division of Insurance says standard homeowners, renters and condo policies do not cover water damage from flood or from seepage through basement walls or floors. It says no endorsement is available for seepage. Ask your insurer before work begins, and keep photos and records of the damage. Massachusetts Division of Insurance (Mass.gov) (source, opens in a new tab)
What should a water damage or mould quote include?
Ask for a written scope that names the rooms and materials affected, how the moisture source will be found and stopped, what drying and mould removal steps are planned, what repairs are included, and how any extra findings will be handled. Get the same details from each firm so you can compare quotes fairly.
How can I compare quotes from different firms?
Compare what each quote covers, not only the total. Check whether it includes fixing the cause of the moisture, drying checks, mould removal and rebuilding, and what is left to you. Ask each firm about its licences and insurance, and ask for references you can contact before you sign anything.